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Frequently Asked Questions
YES.
All of our pedals are built to handle input from any audio source, be it instrument level, line level, high impedance, low impedance, electric, acoustic. It's all good, it'll work.
Whether it SOUNDS good is up to you. But it's worth noting that most of our effects are designed from the ground up to be flexible and to compliment a variety of instruments, specifically bass guitar, acoustic-electric stringed instruments, and drum machines (and electric guitar of course!).
We're a brand new company and at the moment have limited brick-and-mortar retail presence, but we're trying to expand that all the time!
That said, we have a handful of retailers in the US where you can try our pedals. They are listed here!
We also attend pedal and music gear events, meetups, and expos. These events are a great time to not only try our products, but to meet us and usually a chance to pick up fun colorways or other oddities that aren't available online! Sign up for our newsletter below and/or follow us on social media to hear about any events we're attending!
Yes! We ship everywhere in the world. We try to offer reasonable overseas shipping rates and options, but if you want us to use a specific carrier, or are finding that international rates are too expensive, reach out, we'll do whatever we can to get a pedal to you!
Please note that all international customers are responsible for any applicable import duties/taxes. These are out of our control.
We guarantee our pedals forever against manufacturer defects. You shouldn't have any issues, they've been built to survive the zombie apocalypse! But if for some reason you ever have any problems or need a repair, just reach out via the contact form and we'll get you sorted with either a refund or a repair!
If your pedal was damaged by improper use, we'll still do our best to help affordably repair or refurbish your pedal, but you'll be responsible for the cost of parts and shipping.
We offer a 14-day no-questions-asked return policy on pedals, if you find that within 2 weeks of receiving the product that you do not want to keep it. You will only be responsible for paying for return shipping. You will be refunded upon the pedals return, provided it is still in like-new condition.
This return policy does not apply to merch (t-shirts, hats, etc) as those are dropshipped via a third party vendor. It also does not apply to blem/b-stock pedal sales.
Both. Generally surface mount components are superior to their through-hole equivalents due to much tighter tolerances that can be achieved. But we do use through-hole components frequently when we source highly specific components only available in through hole packages, or when we find that a specific component just has a little je ne sais quoi/mojo.